African Film Library
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Technical FAQ's

1. What do I need to browse and watch trailers on the website?

  • Operating System: Windows XP+, Mac OS X+
  • Browser: Firefox 3+, Internet Explorer 7+, Chrome 2+, or Opera 9+
  • Plug In: Adobe Flash Player 9+
  • Connectivity: Broadband connection with 500+ Kbps

2. Where can I download the latest version of my favourite browser?

3. Where can I download the latest version of Adobe Flash Player?
Adobe Flash Player: http://get.adobe.com/flashplayer/

4. Where can I download the latest version of Windows Media Player?
Windows Media Player: http://www.microsoft.com/windows/windowsmedia/player/default.aspx

5. I’ve forgotten my password. What now?
You can easily request a new password to be sent to you by clicking on the “Forgot Password” button in the login window. A new password will be emailed to the account you used to register with the Arican Film Library.

6. Help! My question wasn’t answered...
We offer support via e-mail. If you are experiencing technical problems contact us by clicking on the "Contact Us" link at the bottom of all pages.